2019 Transition Management Survey

Transition Manager League Tables


Number of Regions Qualified and Responses
(Asia/Pacific Providers)

Qualified providers Number of responses
Citi 12
Macquarie 12
State Street 13
All Respondents 41

Percentage of “Extremely Satisfied” Clients
(Asia/Pacific Providers)

Rank “Extremely Satisfied”
1 Citi 83.3%
2 Macquarie 72.7%
3 State Street 58.3%
All Respondents 72.0%

Transition Complexity (Asia/Pacific Providers)

(5 = “extremely complex”; 1 = “very simple”)

Rank Transition complexity
1 Citi 3.58
2 Macquarie 3.45
2 State Street 3.23
All Respondents 3.52

Disclosure of Performance vs Benchmarks
(Asia/Pacific Providers)

5 = “complete disclosure”; 1 = “no disclosure”

Rank Disclosure of performance vs benchmarks
1 State Street 4.67
2 Macquarie 4.64
3 Citi 4.42
All Respondents 4.60

Assessment of Performance vs Pre-trade Estimate
(Asia/Pacific Providers)

5 = “always below”; 1 = “always above”

Rank Performance vs. central point estimate
1 Citi 3.80
2 Macquarie 3.55
3 State Street 3.50
All Respondents 3.53

Overall Satisfaction (Asia/Pacific Providers)

5 = “extremely satisfied”; 1 = “not at all satisfied”

Rank Overall satisfaction
1 Citi 4.83
2 Macquarie 4.73
3 State Street 4.42
All Respondents 4.67
1 6 7 8 9 10 18